Shipping policy

Shipping Policy

This Shipping Policy applies to purchases made through vividshub, operated by Cedar Peak Global LLC.

Customers may choose from available delivery options during checkout.

Express Shipping

Estimated shipping time: 5–10 business days
Shipping fee: $16.00

Express Shipping is available for customers who prefer a faster available delivery service.

Standard Shipping

Estimated shipping time: 10–25 business days
Shipping fee: $8.00

Free Standard Shipping

Orders totaling more than $59.99 qualify for free Standard Shipping.

The applicable shipping method and cost will be displayed during checkout before payment is completed.

Business Days

Shipping estimates are stated in business days and generally exclude weekends and applicable public holidays.

Estimated Delivery Times

Delivery times are estimates and are not guaranteed delivery dates.

Actual delivery may occasionally be affected by:

  • Carrier delays.
  • Severe weather.
  • Public holidays.
  • High shipping volumes.
  • Transportation disruptions.
  • Customs procedures.
  • Incorrect delivery information.
  • Other circumstances outside our reasonable control.

Tracking

When shipment tracking is available, tracking information will normally be sent to the email address provided during checkout.

Please allow some time after shipment for tracking activity to appear in the carrier's system.

Shipping Address Changes

Customers are responsible for confirming that their shipping address is correct before completing checkout.

If you notice an error, contact us at dhuiwdhdfwe@outlook.com as soon as possible.

Once fulfillment or shipment has begun, we cannot guarantee that the address can be changed.

Delayed or Missing Shipments

If your package has not arrived within the estimated shipping period, please contact us and provide your order number.

We will assist with reviewing available tracking and shipping information.

Damaged Deliveries

If your package arrives visibly damaged, please retain the packaging and take photographs of the package and affected products.

Contact our customer service team for assistance.

Customs, Taxes, and Import Fees

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.

Unless otherwise stated during checkout, applicable import charges may be the customer's responsibility.